If you have questions, please call 832.667.5694 to speak with our Houston Methodist customer service team. Return to Top Who do I contact if I have further questions? Issued an instant activation link, you can sign up by accessing Houston Methodist M圜hart and selecting the Sign Up Now button. This instant activation link lets you to log in and create your own username and password. Patients who wish to participate will be issued a Houston Methodist M圜hart activation link during their clinic visit or after a hospital stay. ![]() Houston Methodist M圜hart is a free service offered to our patients. Return to Top Is there a fee to use Houston Methodist M圜hart? Communicate with your doctor's office - get answers to your medical questions from the comfort of your own home.Pay your bill securely - review your Houston Methodist medical bills and send secure payments online.Access test results sooner - no more waiting for a call or letter get your test results and read your doctor's comments as soon as they're ready.Schedule and review appointments - schedule your next appointment or view details of your past and upcoming appointments.Methodist M圜hart, you can use the internet to: ![]() It allows you to securely use the internet to help manage and receive information about your health. Houston Methodist M圜hart offers you personalized and secure online access to portions of your health records. ![]() What should I do? Can you send me a new activation link via email or text as I have lost it, let it expire or did not receive it? Where can I update my personal information (e.g., home address, e-mail or change my password)? How can I update my M圜hart password? Can I control how I receive notifications from Houston Methodist? How can I deactivate my M圜hart account if I no longer want one? Technical Questions How is Houston Methodist M圜hart secured? What is Two-Step Verification? Why Two-Step Verification? How do I change how I receive the verification code? What happens if my email or text number changes? How do I change my verification code? What is your privacy policy? Why was I automatically logged out of Houston Methodist M圜hart? How do I access Houston Methodist M圜hart? My activation link or code does not work, what should I do? Houston Methodist M圜hart Mobile How do I access Houston Methodist M圜hart on my mobile device? What are Houston Methodist M圜hart push notifications? How do I enable or disable push notifications? Houston Methodist M圜hart Frequently Asked Questions Enrollment Questions What is Houston Methodist M圜hart? Is there a fee to use Houston Methodist M圜hart? How do I sign up? Who do I contact if I have further questions? Your Health Record I have been a patient with Houston Methodist for years so why can't I view my historical records within M圜hart? Why are certain test results and information not showing in Houston Methodist M圜hart? Does my doctor's office or hospital have access to my complete health record? When can I see my test results in Houston Methodist M圜hart? Why are certain test results not shared electronically via Houston Methodist M圜hart? If some of my health information on Houston Methodist M圜hart is not correct, what should I do? If I send a message to my doctor or nurse, when can I expect a reply? Can I download a copy of my medical record? Can I share my health record with non-Houston Methodist health care professionals? Scheduling Can I schedule an appointment? Can I schedule a same day appointment with a doctor? Features What is M圜hart Central and Lucy? What is Share My Record (Share Everywhere)? What are E-Visits? What is Find Care Now? How can I track my health in M圜hart? Can I update my information before an appointment? Can I make a payment before an appointment? M圜hart Your Hospital Stay What is M圜hart Your Hospital Stay? Who can use M圜hart Your Hospital Stay? Is M圜hart Your Hospital Stay available for ED or day-surgery patients? How does a patient access M圜hart Your Hospital Stay? What labs or test results are available through M圜hart Your Hospital Stay? Billing Can I view my statement? Can I pay my bill online? Can I sign up for paperless billing? How do I obtain an itemized bill showing the detail of charges? What do I do if I have a question about my bill? Houston Methodist M圜hart for My Family Can I view a friend or family member's health record in Houston Methodist M圜hart? What if I want access to M圜hart as a proxy for a minor (as their parent or guardian)? Can I ask questions regarding a family member from my Houston Methodist M圜hart account? Can my spouse and I share one Houston Methodist M圜hart account? After I Have Enrolled I forgot my password.
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